Report Suspected Fraud or Abuse


The Centers for Medicare and Medicaid Services (CMS) defines fraud as an intentional representation that an individual knows to be false or does not believe to be true and makes, knowing that the representation could result in some unauthorized benefit to himself/herself or some other person. The most frequent kind of fraud arises from a false statement or representation that is material to entitlement or payment under the Medicare/Medicaid program. The violator may be a practitioner, physician supplier, contractor employee, or beneficiary.

Examples of fraud include, but are not limited to the following:

  • Billing for services or supplies that weren't provided
  • Altering claims to obtain higher payments
  • Soliciting, offering, or receiving a kickback, bribe, or rebate (example: paying for referral of clients)
  • Provider completing Certificates of Medical Necessity (CME) for patients not known to the provider
  • Suppliers completing CMEs for the physician
  • Using another person's Medicare card to obtain medical care


CMS defines abuse as behaviors or practices of providers, physicians, or suppliers of services and equipment that, although normally not considered fraudulent, are inconsistent with accepted sound medical, business, or fiscal practices. The practices may, directly or indirectly, result in unnecessary costs to the program, improper payment, or payment for services that fail to meet professionally recognized standards of care, or which are medically unnecessary.

Examples of abuse include, but are not limited to the following:

  • Excessive charging for services or supplies
  • Claims for services that don't meet CMS medical necessity criteria
  • Breach of the Medicare/Medicaid participation or assignment agreements
  • Improper billing or coding practices.

In lay terms, fraud and abuse may also include

  • "Phantom Patients"
  • Enrolling deceased patients
  • Billing for services not performed
  • Double billing
  • Intentional improper billing
  • Unnecessary services
  • Kickbacks
  • Up coding
  • Unbundling
  • Falsification of health care provider credentials
  • Falsification of provider financial solvency
  • Related party contracting
  • Incentives that limit services or referral
  • Embezzlement and theft
  • Billing Medicaid enrollees for BHO covered services

Report Suspected Medicaid Fraud and Abuse to Our Compliance Officer

301 Valley Mall Way, Suite 110
Mount Vernon, WA 98273

Phone: 360.416.7013 x617 | 800.684.3555 x617
Fax: 360.416.7017

Anonymous Hotline: 800.584.3578

You may also anonymously report suspected Medicaid fraud and abuse through the following contacts:

Office of the Attorney General Medicaid Fraud Control


OIG National Fraud Hotline

Phone: 800.447.8477

Website: Office of Inspector General



Suspect Fraud?


Anonymously report suspected fraud, waste, or abuse to the North Sound BH-ASO Compliance Officer by using the Compliance Hotline.

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Dissatisfied with service?


or visit the Ombuds website for assistance in filing a complaint or appealing a denial of service.

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